What we do and how we work.

The Pend diagnostic is the starting point for everything we do — and a complete service in its own right. Deployed across your team in about two weeks, it produces a detailed report showing where your people actually are: how they think about AI, where trust breaks down, and what's driving the gap between your stated direction and what's actually happening on the ground.

For organizations that need clarity before they can act, the diagnostic alone changes the conversation.

Ongoing advisory relationships for organizations that want experienced thinking in their corner as they navigate AI adoption. We work on retainer — 3, 6, or 12 months — as a trusted partner for leadership teams making consequential decisions about people, technology, and change.

No prescribed methodology. Just the right conversation, at the right time, with someone who has been here before.

For leaders, faculty, and team members who need more than a group session can provide. We work individually or in small groups to help people move through their specific relationship with AI — the hesitations, the gaps in confidence, the questions they won't ask in a room full of colleagues.

Available as a standalone service or as a follow-on to any other engagement.

Focused, facilitated sessions built around a specific question or challenge — designing an AI policy, understanding diagnostic results with a broader group, building a shared vocabulary around AI in your organization. Every session is built from your context, not a generic curriculum.

Patrick and Barry speak at conferences, leadership convenings, and client events on people-first AI enablement and what it actually takes to move an organization through technological change. Talks are grounded in the research behind the diagnostic and the experience of running it across organizations.

Available as keynotes, panel participation, and facilitated discussions.